How to add your card to ElevenLabs and subscribe
ElevenLabs (AI voice and voice cloning) is bought on elevenlabs.io, billed monthly or yearly from the day you subscribe. Card number, expiry, CVC and billing address are in your card email.
Steps
- 1
Check the plans
Open elevenlabs.io/pricing to compare the monthly credits and prices. Some plans have a first-month discount; prices as shown on the page.
Screenshot coming — follow the text above for now. - 2
Sign in and open the subscription page
Sign in at elevenlabs.io, open the Subscription page from your profile menu, pick monthly or yearly and a plan, then upgrade.
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Enter the card
Choose card and enter the card number, expiry, CVC and billing address from your card email. Submit once and wait for the success message.
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Changing the card later
Subscription page → Billing → Manage billing information → Payment Methods → Add payment method. Set the new card as default, then remove the old one (the default card cannot be removed while a subscription is active).
Screenshot coming — follow the text above for now.
Suggested balance (tax included)
- Keep the price shown on the plans page plus any tax for your region, plus the $1 fee. The 4 ElevenLabs charges on our cards ranged from $1.10 to $22, some slightly above the round price because of tax.
- Small sample (4 charges, 3 cards) — not enough for a finer suggestion.
Plans and prices as shown on the official page: elevenlabs.io/pricing
Common reasons it fails
What our cards show:
- All 4 ElevenLabs charges on our cards succeeded; no failed sample yet.
- Reasons ElevenLabs lists for failed payments: verification not completed on the cardholder side, the issuer declined, or insufficient funds. On our cards the most common one is balance — check it first, then the billing address.
- Across all our cards and platforms in October, about 69% of failed charges were a short balance (the charge was more than the card held), about 12% a cancelled card still being charged, about 9% a merchant type outside what the card supports, and about 9% a wrong expiry date (several wrong tries lock it for a while).
Check the balance and transactions, or top up this card: Card lookup & top-up
Declined? Read: ElevenLabs payment failed: fixes
ElevenLabs help: Why is my payment failing?
Still stuck? Contact support
Tell us which step failed and what the page said — a screenshot helps.
